Archives for September 2016

Reminder to Remington Model 700 & Model 7 Rifle Owners

REMINDER TO REMINGTON RIFLE OWNERS
A Settlement Has Been Proposed in an Economic Loss Lawsuit that Alleges Safety Defects
You may be eligible to have your firearm retrofitted or receive other benefits
Recently, a federal judge ordered the parties in an economic-loss class action to remind owners of certain Remington firearms that a settlement has been reached. The settlement involves two classes. The first class includes owners of firearms that utilize a trigger connector. The second class includes owners of firearms that utilize the X-Mark Pro trigger mechanism that is the subject of a voluntary safety recall. The settlement allows owners of Remington models 700, Seven, and related models to have their trigger replaced free of charge, among other benefits.
The settlement was entered following allegations that Remington firearms can fire without a trigger pull. Remington denies those allegations with respect to the trigger connector but is offering trigger replacements to ensure continued satisfaction for its valuable customers. With respect to X-Mark Pro trigger mechanisms, Remington has implemented a voluntary safety recall. If you own a firearm that is subject to the safety recall, stop using your firearm immediately.  Safety has always been a priority for Remington.
Even if you do nothing you will be bound by the Court’s decisions. If you want to keep your right to sue the Defendants yourself, you must exclude yourself from the Settlement Class by November 18, 2016. If you stay in the Settlement Class, you may object to the Settlement by November 18, 2016.
Call 1-800-876-5940 now to learn the models involved, make your claim or find out more. Or visit www.remingtonfirearmsclassactionsettlement.com.

Thompson Center T/C Compass Rifles

DESCRIPTION OF THE HAZARD:     Thompson/Center has identified a condition that may exist in some Compass rifles.  We have determined that there may be some instances, depending on the height and position of the rifle and other factors, where a chambered round may fire if the firearm is dropped with the safety in the fire position.  Safety is paramount to us, so we are taking this measure to further enhance performance and to meet our customer expectations, with the goal of reducing the chance of an accidental discharge should the rifle be dropped.
DESCRIPTION OF THE PRODUCT INVOLVED:         This recall applies to all Compass rifles manufactured by Thompson/ Center prior to September 16, 2016.
REMEDY/ACTION TO BE TAKEN:          STOP USING YOUR RIFLE.

Any unintended discharge of a firearm has the potential to cause injury and we are asking all Compass owners to immediately stop using their rifles until corrective action can be taken.  To remedy this condition, your rifle will be inspected and if necessary repaired at no cost to you. Your firearm will be returned as quickly and efficiently as possible. All shipping and repair costs will be covered by Thompson/Center Arms.

 

To facilitate this repair, please contact Thompson/Center at the number below to arrange for the return of your rifle.  You will promptly receive a shipping return label with instructions on the return of your rifle.  While you are awaiting the shipping instructions, remember that the rifle should always be stored unloaded and with the safety in the SAFE – LOAD/UNLOAD position as shown below:

 

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See the Owner’s Manual for complete storage instructions.

VERIFICATION OF CORRECTIVE ACTION: When your rifle is returned, you should note a punch dot on the receiver. See the photograph below. The mark is only visible with the bolt removed. This punch dot is confirmation that your rifle has been inspected and the hazard has been corrected.

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When your rifle is returned, you should also note a red star on the label on the outside of your box. See the photograph above. This mark is further confirmation that your rifle has been inspected and the hazard has been corrected.

CONSUMER CONTACT: To arrange for the inspection and repair of your Compass rifle, in the United States, please call us at (855) 512-5935 or complete the safety recall form using the link below to receive a FedEx pre-paid label and shipping instructions.
For our international customers, please contact the following Authorized Warranty Centers to arrange for repair of your rifle:

 

Canada

Location Snap Shots Inc.
650 Rang Roy,  Sainte – Martine,
Quebec,  J0S 1V0 Canada
Tel: 450-427-0052

 

Murray Charlton Enterprises Ltd
Box 42, Brentwood Bay
BC Canada V8M 1R3
Tel: 778-426-3884

 

Holiday Shutdown

Dear Customer,

Thank you for your communication.

Smith & Wesson and Thompson Center Customer Service will be closed beginning December 23, 2016 and returning on January 2, 2017.   During this time no prepaid/pre-insured RMA labels will be generated or sent either by email or USPS.

Normal business operations will resume upon our return on January 2, 2017.

The Customer Service Staff of Smith & Wesson and Thompson Center would like to wish you and yours a safe and happy Holiday Season.   Regards, Customer Service

 

Download return form and more information here

http://compassrecalltcarms.com/